TimeFerret FAQ

Getting Started with TimeFerret

I’ve installed TimeFerret. Now what?

When you open the app, you’ll be taken through a very short tour that’ll help you get acquainted with the most important features of TimeFerret. Then, you’ll be asked to allow TimeFerret to access your iPhone’s calendar events. As soon as you do this you’ll be able to view all your scheduled events.

What’s this donut and what are all the colours on it?

TimeFerret represents your day in the form of a 24-hour clock that looks like a donut. Time markers around the donut help you tell the time correctly. Each segment on the donut is an hour long. The green arcs inside the donut represent times which have no meetings scheduled. The smaller arcs on the donut are the events and meetings that you have scheduled for that day. All-day events are shown as a complete ring inside the donut.

What’s the difference between the Plan view and the Day view?

The Plan view gives you a visual overview of the day in the donut. You can quickly see how much time is spent inside and outside meetings. It’s an easy way to keep track of how your day is structured. The Day view lets you view all your events in one place and in case of packed days, it allows for an easy understanding of which events overlap with one another.

I only see green arcs inside my 24-hour donuts. Where are all my meetings and events?

TimeFerret has access to all the calendars that can be accessed by your iPhone. If you don’t see any events, this means that you haven’t allowed the iOS Calendar to access any of your calendars. In this case, you can go to your iPhone’s Settings and allow Calendar to integrate with your calendar server of choice.

How do I go to other days, weeks or months?

You can swipe left or right on the 24-hour donut to move from one day to another. The week window above the donut shows you the week view. Swipe left or right here to move between weeks. The calendar icon on the top bar lets you access the Month View. Swipe left/right to go to the previous/next month. After swiping to any time, you can quickly come back to the current date by tapping on Today at the bottom right of the screen.

How do I view more details about my events?

Your events for the day are listed just below your 24-hour donut. Simply tap on an event to view its details and to carry out further actions on it.

Where do new meeting invites appear?

New invites appear in your Inbox, found at the top left of your screen. If you tap on it, you will be able to view all the new and pending invites. Tapping on each invite will allow you to view its details and take further action.

Why don’t I see my new meeting requests?

You may have set your iPhone’s Fetch Settings to manual. You can change it by going to: Settings > Calendar > Accounts > Fetch New Data > Fetch Every 15 mins

Events

How do I add a new event?

From the Home screen, tap the + symbol on the top right. Add the event details and invitees. Then choose a time that will work for you. Tap on Done to send out the invites.
When you’re in the Day View, long-press on any slot to add an event to that slot.

I’m trying to add an event, but the Add button is greyed out. What’s happening?

You can only add an event after you have given it a title. As soon as you type in something for the title, you will be able to tap on the Add button.

Changing the Settings

How do I choose which calendars to display on TimeFerret?

Tap on the Settings cog on the top left of the Home screen. Tap on Calendars. Check all the calendars that you want to include in your TimeFerret agenda. Uncheck the calendars that you don’t want displayed. You can use TimeFerret solely as a business calendar, or include all personal calendars such as birthdays or family calendars to make it an all-round time management tool.

Can I add a new calendar in TimeFerret?

No, you’ll have to create new calendars in your calendar server of choice (like Google Calendar). You will then be able to access the new calendar from TimeFerret.

What does the Connect to Google feature do?

Connect to Google lets you access your Gmail Contacts’ Free/Busy information from Google Calendar, if they have opted to share it with you. You can use this to plan events to which they are invited; tap on Show Availability when creating an event to access this information.

Why can’t I see my invitees’ availability?

You will be able to see your invitees’ availability if you have connected your Google account to TimeFerret in Settings. The event that you are creating has to be created in the calendar that is connected and your contacts should have given you permission to view their free/busy information.

How do I turn on notifications/alerts for upcoming events?

Tap on the Settings cog. Go to Notifications and toggle the button to On. This will allow you to receive alerts before scheduled events.

Why am I not getting any alerts for events?

Turn on Notifications under Settings. Tap on Calendars and ensure that the particular calendar for this event has been selected for display. Tap on Done.

How do I change my Working Hours?

Your working hours are used to calculate the time you have outside meetings. The default setting is 9AM to 5PM. You can change it by going to Working Hours in Settings and picking the correct start and end times.

What is meeting cost?

Meeting cost lets you calculate how expensive each meeting is in terms of person-hours. We take into account the number of invitees, the length of the meeting, the average salary of the team and the number of working hours per week to calculate meeting cost. This feature will let you identify meetings that are too expensive either in terms of the number of people that are actually needed, or the amount of time that a meeting really needs in order to convey information or reach consensus about a decision. We think that this will lead to better meeting hygiene and improved productivity for the entire team.

How do I set meeting costs?

Tap on Settings and go to Meeting Cost. Enter a pay schedule (hourly, monthly or annual) and an average salary for your team. Then pick the average number of working hours per week for your team. Now you’re ready to monitor meeting costs.

How does TimeFerret detect disruptive meetings?

When you turn on the Flag Disruptive Meetings feature, you’ll be able to set the following criteria:

  • Max time in meetings: A daily limit on the number of working hours spent in meetings. New and pending invitations to meetings that push this number above your set limit will be flagged as disruptive.

  • Me Time: Time that you spend working with deep focus without any interruptions. Meetings that are scheduled inside this time will be flagged as disruptive.

  • Meeting Time: Time that you set aside during the day just for meetings. Any meetings that are outside of this time will be flagged as disruptive.

How can I change the default event length?

Go to Settings > Default Event Length and set any length of time as the default.

Known Bugs

Deleting an instance of a repeating event

In our tests, we see inconsistent behaviour when we try to delete a single instance of a repeating event. Deleting all instances of a repeating event seems to work as expected. We are working to get this issue fixed; in the meantime, you could try deleting single instances of a repeating event directly in Google Calendar or iOS Calendar.

Duplicate alerts after a change in time zone

If you have recently changed your time zone or changed the Date and Time Settings on your iPhone, you may receive duplicate alerts for every event. You can go to Settings and turn Alerts Off and then On again to fix this problem.

Feedback

What if the app crashes or behaves weirdly when I’m using it?

We’ve built in a way for you to send us bug reports automatically. Just go to Settings > Support > Bug Reports and email us the bug report. We will look into it and get in touch with you as soon as we can.